Returns & Refund
Our Policy
Industry of All Nations unconditionally guarantees all products
we manufacture and sell at our online store to be free from defects of
workmanship. We will gladly replace defective items or issue a refund for any
defective item you wish to return.
If you're not satisfied with the fit, quality, color, or size of
an item, don't hesitate to return it and choose any item in another size or
color. We will gladly exchange any item that you're not completely happy with.
To Make a Return or Exchange
If you wish to return or exchange an item for any reason besides
defect (see limitations below), you will be responsible for return shipping
charges. We will ship your replacement item(s) at no additional shipping
charge.
All you need to do is email info@industryofallnations.com, indicating your information together with the style, color and size of your desired
replacement item(s). Ship the item(s) back in any box or envelope. We recommend
using a carrier that provides tracking, as Industry of All Nations is not
responsible for any lost shipments.
Please note the following limitations:
•
Items must be returned within 45 days of purchase.
•
Swimwear and sale items products cannot be returned unless
defective.
•
Items that have been laundered or altered in any way cannot be
accepted for exchange or return.
Items purchased from Industry of All Nations Online Store cannot
be exchanged or returned at any retail location.
If Your Order is Defective
If your order either contains the wrong item(s) or defective
items, we'll not only pay the return shipping charges but also send you your
indicated replacement(s) with free shipping as well.
Contact customer service anytime at +1 310-841-2423 Monday -
Friday, 10am-6pm PT. An agent will process your request and assist you with
return shipping. Email info@industryofallnations.com, indicating your information together with the style, color and size of your desired
replacement item(s). Ship
the item(s) back in any box or envelope.
Send it here:
Industry of All Nations
3818 Willat Avenue
Culver City, CA 90232
United States
If you request a replacement:
When the returned item(s) is received, we immediately process a
new order for your replacement item(s) and ship it to you with no additional
shipping charge. You may see a new charge on your credit card statement, but
the value of your returned item will be credited back with our Returns
Department has completed processing your return, usually within two weeks.
If you request a refund:
When the returned item is received, the value of your returned
item will be credited back as soon as our Returns Department has completed
processing your return, usually within two weeks.
For questions or assistance:
Tel +1 310 841 2423
10am - 6pm PT, Monday – Friday